Frequently Asked Questions

Everything you need to know about your CJP Nail Systems order.

When will my order be shipped?

We aim to process and dispatch all orders within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.

Are CJP products HEMA-free?

We offer a dedicated range of HEMA-free products clearly marked on our website. Please check the individual product descriptions for specific ingredient details and MSDS sheets.

Do you ship internationally?

Yes, we ship our professional nail systems worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What is your return policy?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 14 days of receipt. Please contact our support team to initiate a return request.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa and Mastercard, as well as alternative payment options like PayPal and Klarna for flexible financing.

Can I use CJP monomers with other acrylic powders?

For the best results and to ensure structural integrity, we recommend using CJP monomers exclusively with CJP acrylic powders, as they are chemically formulated to work together.